Why Businesses Choose Office Furniture Warehouse
Full Service, In-House Pittsburgh Office Furniture Dealer
OFW brings businesses a wide range of new and used office furniture as well as a comprehensive set of services to make the most of your workplace and budget. From design and space planning to the installation of office furniture, everything is carried out by our in-house team which allows us to deliver the highest level of customer service and quality control.
Every step of the way, clients work with OFW employees, including:
- 4 Interior Designers
- Delivery & Installation Team (20+ Employees)
- Operations Manager
- A Caring Sales Team
Unmatched Customer Service
We pride ourselves on our customer service. It doesn’t matter the size of your business, we care about our clients and treat everyone with the same, high-quality level of service from the moment you reach out to us. From small and medium-sized businesses to large corporations, we take a measured approach to find the best fit solution for each client and their unique situation. Whether you purchase high-end office furniture or a budget option, our in-house team handles follow up service to address anything that goes wrong and takes care of issues quickly.
65,000+ Workstations Installed
Office Furniture Warehouse has been helping businesses in the greater Pittsburgh area for nearly 20 years. In that time, we’ve grown from a local office furniture supplier to a full service office furniture dealer serving organizations in Pennsylvania, Ohio, and West Virginia. With over 65,000 workstations sold and installed, you’re working with an experienced office group that has seen every type of scenario across every industry. Small or large, we’re capable of handling your workplace needs.
Options at Every Price Point
OFW offers businesses a wide-selection of new and used office furniture options to make any size budget and furniture specification work. Whether you’re looking for new high-end office furniture, a Grade B budget line, or pre-owned options, we can deliver solutions tailored to your unique situation while still providing unmatched customer service – it’s a huge reason why we’ve become the premier office furniture dealer in Pittsburgh.
Pittsburgh’s Largest Office Furniture Showroom
Our location in Penn Hills is home to the largest office furniture showroom in Pittsburgh. New and used options are all on display as well as specialty products for organizations in healthcare, education, and more. Current and potential customers are welcome to visit, explore the inventory, discuss customization options, and sit in products to ensure it’s right for themselves and their employees. Take our virtual tour below, and we invite you to stop out at 230 Rodi Rd, Pittsburgh, PA 15235 to experience the showroom in person.
Quick Design & Space Planning Turnaround
Our office design and space planning services aim to make the most of your business space while value-engineering certain areas to save you money. Within 2-3 days of measuring your office space, customers receive several life-like renderings of their office layout to get a sense of how their office furniture fits before installation occurs. This quick turnaround time is a result of OFW investing in the latest technology and having more manpower than our competitors, who typically take 7-14 days to deliver these layouts.
Kimball Select Dealer
As one of only 38 Kimball Select Dealers in the United States, OFW is able to offer customers the latest options at the lowest prices in the Pittsburgh area. The Kimball Select Dealer designation is a result of delivering outstanding customer service, maintaining a high level of customer satisfaction, and holding a set of values in line with the Kimball brand.
Buy Backs / Minimize Relocation Cost
OFW also has buy-back capabilities to help businesses get rid of their existing office furniture at a much lower price than trying to liquidate it on their own. Depending on size, liquidation can cost certain companies $50,000 or more, and these costs are oftentimes unaccounted for when businesses look at their total furniture budget. Our buy back service is especially important to companies who are moving as it helps to minimize their total relocation costs and reduce time spent on liquidation. Buy-backs from OFW come at close to no-cost for our clients and ease the process of removing old office furniture.
New Office Furniture Leasing
As an office furniture dealer, we also offer leasing options on new office furniture for businesses looking to rent Grade A options. This is helpful for businesses that may not be tied to a location for very long or plan on rapid expansion over a short amount of time. Leasing gives you the benefit of using high-end office furniture without being tied to a full purchase payment or the eventual liquidation of the furniture.
Your Furniture Buying Process
Discovery Meeting
Discuss your project’s needs, budget, and timeline. Meeting at your office, our showroom, or via the web. Your decision makers & our team plan your solution.
Ideas & preferences
Your account executive will send ideas and examples to help clarify your preferences.
Proposal one
Your account executive and designer will create a tailored solution, which may include full space layouts. This process usually takes 2 days to 1 week.
Proposal review meeting
We’ll schedule a second meeting to review our proposed solution. If needed, one revision will be made within a few days, depending on its extent.
Partnership decision
We’ll ask you to decide if you want to partner with us. If yes, we’ll fine-tune your design until it’s perfect. If unsure, we’ll continue working at the designer’s rate of $750 per 10 hour block.
Refine & finalize
After finalizing the design, you’ll receive a quote and drawings for sign-off. Ensure accuracy, as all furniture is non-returnable. A 50% deposit is required, with 25% due at delivery, and the balance after installation.
Ordering, shipping & scheduling
Lead times are typically 4-6 weeks. Some options available in quick 1-2 week lead time with limited finishes. We’ll schedule installation based on the manufacturer’s ETA. The date is set unless delayed. Delivery time is provided the day before.
Installation
OFW arrives with a work order and invoice. After installation, someone will sign the invoice and review a checklist to ensure everything is correct.
Satisfaction guaranteed
If things don’t go as planned, OFW will ensure it’s made right.
Payment & the future
After project completion, your account executive will send your invoice. Payment is due upon completion.
Contact Us
There’s a lot involved with finding the right office furniture solutions for your business. At Office Furniture Warehouse, we’re here to help organizations navigate this terrain and find the ideal office furniture solutions while maximizing your budget and space. Contact us today to see how we can help your business!
